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Happy Voucher
Gift voucher
Gift card The "Happy" gift voucher is an electronic card voucher that you can use to pay in any of our restaurants *.
The "Happy" gift voucher, unlike all other paper vouchers, can be used repeatedly until the amount loaded in it is exhausted.
This means that if you have a voucher for BGN 50 you are not obliged to spend them at once. You can use the voucher several times while spending all the money loaded in it.
Convenient, isn't it?
The voucher is extremely suitable as a gift for relatives and friends, as well as your employees and colleagues. Give them a "Happy" mood.
The options in which we offer the "Happy" gift voucher are in BGN 30, BGN 50 and BGN 100.
You can find Happy gift vouchers in all our Happy Bar & Grill restaurants.
For more information, please see the full terms and conditions for purchasing and using a "Happy" gift voucher.
GENERAL TERMS AND CONDITIONS FOR USING YOUR HAPPY GIFT VOUCHER
1. You can purchase a Happy Gift Voucher at any Happy Bar & Grill restaurant in Bulgaria. It is available in three denominations: BGN 30, BGN 50, and BGN 100.
2. Your Happy Gift Voucher can be used at all Happy Bar & Grill restaurants.
3. The amount you can use in restaurants with your voucher is indicated on its back.
4. To use your voucher, inform the waitress serving you that you wish to pay with a Happy Gift Voucher when requesting the bill. Please note that it is not possible to use the Happy Gift Voucher after you have already requested the bill and the waitress has brought it to your table.
5. If your bill exceeds the amount available on your Happy Gift Voucher, the difference must be paid.
6. If your bill is less than the amount on your Happy Gift Voucher, the remaining balance will be retained on the voucher and can be used during your next visit to one of our restaurants. The Happy Gift Voucher can be used multiple times until the total amount loaded onto it is fully spent.
7. The validity of the voucher is 3 calendar months from the date of its activation.
8. The balance on the Happy Gift Voucher cannot be transferred to another card or voucher, nor can it be exchanged for cash. Additionally, the balance cannot be used after the voucher's validity period has expired.
9. If a Happy Gift Voucher card is damaged, the holder should contact Happy Bar & Grill at +359 88 899 5837 or via email at ivelina@happy.bg. After assessing the issue, the card will be restored for the customer.
10. Happy Bar & Grill bears no responsibility in the event that you do not receive an email at the address you provided when activating your Happy Gift Voucher, due to technical issues or other reasons beyond the company's control.
11. Happy Bar & Grill bears no responsibility in case of loss, theft, or destruction of your voucher, nor if it is used without your permission and knowledge.
12. Happy Bar & Grill reserves the right to manually deactivate any Happy Gift Voucher if it is suspected to have been stolen or obtained by any other illegal means. Additionally, vouchers may be deactivated if they have been used unlawfully or in violation of the General Terms and Conditions for using Happy vouchers.
13. Happy Gift Vouchers are issued by Happy EAD. Happy EAD reserves the right to modify the general conditions for their activation and use.
14. The company Happy EAD, with registered office and address of management at 25 Tsar Osvoboditel Blvd., Varna, Bulstat UIC: 103924544, is registered as a personal data controller under number 35374, based on a certificate from the CPDP number 35374 / 22.07.2010. The purpose of processing the personal data provided by you is for direct contact with you. If you indicate that you do not mind receiving advertising SMS and emails when filling in your personal data, such will be sent to you in accordance with the GDPR. Your personal data will not be shared with third parties. You can refuse to receive advertising messages from us at any time and delete your information from our database by calling 0884 995 837 or writing to "customerservice@happy.bg". Your personal data will be stored and used by us on the mentioned occasions until your refusal. Happy EAD takes due care of the collection, processing, and storage of your personal data, in strict compliance with the provisions of the Personal Data Protection Act and GDPR.
2. Your Happy Gift Voucher can be used at all Happy Bar & Grill restaurants.
3. The amount you can use in restaurants with your voucher is indicated on its back.
4. To use your voucher, inform the waitress serving you that you wish to pay with a Happy Gift Voucher when requesting the bill. Please note that it is not possible to use the Happy Gift Voucher after you have already requested the bill and the waitress has brought it to your table.
5. If your bill exceeds the amount available on your Happy Gift Voucher, the difference must be paid.
6. If your bill is less than the amount on your Happy Gift Voucher, the remaining balance will be retained on the voucher and can be used during your next visit to one of our restaurants. The Happy Gift Voucher can be used multiple times until the total amount loaded onto it is fully spent.
7. The validity of the voucher is 3 calendar months from the date of its activation.
8. The balance on the Happy Gift Voucher cannot be transferred to another card or voucher, nor can it be exchanged for cash. Additionally, the balance cannot be used after the voucher's validity period has expired.
9. If a Happy Gift Voucher card is damaged, the holder should contact Happy Bar & Grill at +359 88 899 5837 or via email at ivelina@happy.bg. After assessing the issue, the card will be restored for the customer.
10. Happy Bar & Grill bears no responsibility in the event that you do not receive an email at the address you provided when activating your Happy Gift Voucher, due to technical issues or other reasons beyond the company's control.
11. Happy Bar & Grill bears no responsibility in case of loss, theft, or destruction of your voucher, nor if it is used without your permission and knowledge.
12. Happy Bar & Grill reserves the right to manually deactivate any Happy Gift Voucher if it is suspected to have been stolen or obtained by any other illegal means. Additionally, vouchers may be deactivated if they have been used unlawfully or in violation of the General Terms and Conditions for using Happy vouchers.
13. Happy Gift Vouchers are issued by Happy EAD. Happy EAD reserves the right to modify the general conditions for their activation and use.
14. The company Happy EAD, with registered office and address of management at 25 Tsar Osvoboditel Blvd., Varna, Bulstat UIC: 103924544, is registered as a personal data controller under number 35374, based on a certificate from the CPDP number 35374 / 22.07.2010. The purpose of processing the personal data provided by you is for direct contact with you. If you indicate that you do not mind receiving advertising SMS and emails when filling in your personal data, such will be sent to you in accordance with the GDPR. Your personal data will not be shared with third parties. You can refuse to receive advertising messages from us at any time and delete your information from our database by calling 0884 995 837 or writing to "customerservice@happy.bg". Your personal data will be stored and used by us on the mentioned occasions until your refusal. Happy EAD takes due care of the collection, processing, and storage of your personal data, in strict compliance with the provisions of the Personal Data Protection Act and GDPR.
